(Dialogue and Interaction Analysis)

We are looking to find a skilled Conversation Turn-Taking and Interaction Flow Analyst to join our growing team.

You will analyse multi-speaker conversations by annotating turn-taking behaviour, overlaps, interruptions and backchannel responses. These annotations support models that learn natural conversational flow.

Responsibilities:

• Review recorded conversations and segment speech into turns associated with each speaker

• Annotate overlaps, interruptions, simultaneous speech and backchannel cues such as acknowledgements

• Label turn-length categories and identify interaction patterns such as dominant speakers or balanced exchanges

• Provide concise notes describing interaction style such as competitive, cooperative, formal or casual

• Flag segments where speaker identity is unclear or audio quality makes attribution unreliable

Requirements:

• Ability to track multiple speakers accurately and maintain consistent speaker IDs

• Familiarity with basic concepts in conversation analysis is helpful

• Comfort with slow playback, repeated listening and fine-grained segmentation

Background:

•  Linguistics, conversation analysis, call-centre QA, user research or negotiation training

•  Experience working with multi-speaker recordings

Sample Test Task:

• Given a two-minute conversation involving two or more speakers, segment all turns, annotate overlaps and backchannels, and provide a short summary of the interaction pattern.

Application Requirements:

• Short note explaining what you consider healthy versus problematic conversational flow

• Optional examples of past dialogue or interaction analysis work

• Completion of the test task

Compensation

• Per conversation analysed or per hour of multi-speaker audio, depending on assignment.